FAQs
Vail Automotive
Can you work on all makes and models?
Our primary focus is on domestic and Asian import vehicles. We provide service for SUVs and trucks up to three-quarter ton capacity.How often should I change my oil?
Oil change frequency typically ranges from 3,000 to 5,000 miles, but this can vary based on your specific vehicle and driving conditions. We recommend consulting with our technicians for personalized advice.How do I know if my car needs a tune-up?
Signs that your vehicle may require a tune-up include reduced fuel efficiency, rough idling, difficulty starting, unusual engine noises, or illuminated warning lights on your dashboard. If you notice any of these symptoms, we recommend scheduling a diagnostic check with our team.What services do you offer?
Our service offerings include general auto maintenance, exhaust system repairs, and comprehensive tire services.Do I need an appointment, or do you accept walk-ins?
We operate on an appointment-only basis to ensure each vehicle receives the necessary time and attention from our technicians.How long will my repair take?
Repair duration varies depending on the service required. Minor services such as oil changes or tire rotations typically take less than an hour, while diagnostics and major repairs may require additional time. We will provide you with an accurate time estimate before commencing any work.Do you offer vehicle diagnostics?
We utilize state-of-the-art diagnostic equipment to accurately identify issues with your vehicle's engine, electrical systems, and other components. Our aim is to efficiently pinpoint problems and avoid unnecessary repairs.Can you give me an estimate before doing the work?
We always provide a detailed estimate prior to beginning any repair work. Our technicians will explain the issue in clear terms and address any questions you may have to ensure you're fully informed about the proposed work.Do you offer warranties on repairs?
We stand behind our work with a 2-year or 24,000-mile warranty on repairs, whichever comes first.What payment methods do you accept?
We accept a variety of payment methods including Visa, Mastercard, American Express, Discover, cash, check, Apple Pay, and Google Pay.


